Trash and Recycle
collection will continue as usual.
Please refrain from
generating additional heavy trash, such as cleaning garages, closets, extra
yard work, etc. Due to extra volumes, trash
is extremely heavy, and our routes are running later than normal. Please
be patient as we are doing our best to get all trash collected.
*COVID-19
UPDATE-PLEASE BAG ALL TRASH*
In response to the continuing effects of the Coronavirus and in observance of our employee's safety,we are asking that all loose household waste be placed in plastic bags and tied off to
avoid any need for direct contact with the garbage. You may still place the bags inside
trashcans. Bagging any loose trash will
protect the employees from any exposure.
Please continue to
place your recycling loose in your container. Please break down all boxes
and reduce in size as much as possible.
If you exceed the capacity of the container, please bag and place with
trash. However, if anyone in
your household is exhibiting symptoms of any transmissible illness, please
place recyclables in plastic bags and dispose of with your regular garbage.
Please do not call the office. Go to website www.best-trash.com forupdates or contact [email protected]
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Welcome
to Best Trash
Residents
of Mills Branch HOA
Effective October 1st
Best Trash will be your new trash and recycle collection provider
Trash
collection days are TUESDAY AND FRIDAY, recycle collection will be FRIDAY.
Please have all trash out to the CURB by 7:00 a.m. each
collection day. Best Trash will provide
one 65-gallon TRASH cart and one 18-gallon recycle bin to each resident
BILLING INFORMATION:
If
you do not wish to use our services, you must contact us to close the account.
Failure to pay the statement does not cancel your services, the account will
continue to be billed unless otherwise notified. We accept check payments online and through
emailed invoicing. Please note, we are trying to go paperless so please review
the payment options before sending a paper check to us. If you mail a check, please
allow 15 business days for us to receive the check.
PAYMENT OPTIONS:
1. Sign up for auto bill pay, its freeand convenient. Simply call or email [email protected]
our office to request an auto bill pay authorization form.
2. Email invoicing- please contact ouroffice at [email protected]
to request an emailed invoice, where you can pay directly from the email using
a check, credit or debit card. Best trash uses the service address as your
account #. Please include the service address on your email request.
3. There is a $5.00 fee to make a
one-time payment online and by phone.
TRASH/RECYCLE COLLECTION: On each regularly scheduled collection day, Best Trash will
collect residential garbage located at the curbside in Best Trash 65-gallon
trashcans, and/or bags (no greater than 40 pounds). Please place garbage adjacent to the curb by
7:00 a.m. on each collection day (Tuesday and Friday).
Items excluded from normal collection are
dirt, rocks, bricks, tile, concrete, tires, batteries, motor oil, cooking oil,
waste generated by a private contractor or any materials or items deemed
hazardous materials. Best Trash will leave a yellow tag explaining the reason
for any non-collected item(s).
Please do not dispose of gasoline, motor oil,
paints, cooking oil, or any other liquid items in a container that is not
visible to Best Trash personnel. If such
items result in spillages that cause a stain, Best Trash is not responsible for
the cleanup.
Trees, shrubs, brush trimmings and fencing (no
greater than 4 feet long, no branch exceeding 4 inches in diameter, bundled and
tied in bunches of no more than 40 pounds) may be placed to the curb on both
collection days by 7:00 a.m. for collection.
The bundling is required to allow quick pickup and size limitations are
required to avoid damaging the equipment in the compaction process. Yard waste (grass clippings, leaves, weeds,
etc.) must be contained in bags (no greater than 40 pounds) and placed to the
curb next to the trash can on both collection days by 7:00 a.m. for collection.
Items such as appliances, furniture, mattresses and carpet (up to 1 room, less
than four feet wide/bundled and tied/ not exceeding 40 pounds per bundle), will
be collected on both collection days. By
Federal Law, refrigerators, freezers, and any other items containing Freon must
be inspected and drained of Freon by a licensed AC/Cooling Technician, and have
an accompanying bill/receipt to validate such service was performed.
An enhanced feature of Best Trash is our special
pick-up service for items excluded by the contract. If notified in advance, Best Trash will meet
with you prior to your collection day to determine a price to haul away non-contract
items. If you do not notify Best Trash
of such a special pick-up before your scheduled collection day, we will leave a
notice for you to contact Best Trash during office hours to determine a price and
arrange a time for the special collection.
Best Trash takes
great pride in recycling. Ensuring the
best recycle program for our customers takes time and effort by both
parties. Please remove caps, liquids and
food products from containers. Please
only use the recycle bins for recyclable materials, not as an extra trash
container. Best Trash will collect all
paper products (including cardboard), plastics 1-7, aluminum and tin cans and
all colors of glass that are placed within the provided recycling
container. To conserve space in your recycle bin, please flatten all boxes and
condense all plastic containers. If items exceed container capacity, please
place them adjacent to the bin labeled “RECYCLE” in containers, boxes or bins
up to 40 gallons in size.
Best Trash will provide each current resident with one 65-gallon Trash
cart. Best Trash will replace any carts
that are defective due to normal wear and tear.
Lost or stolen trash carts can be replaced for $65.00 each. Best Trash will provide each current resident
with one 18-gallon recycling bin. Best
Trash will replace any bins that are defective or otherwise become unusable due
to normal wear and tear. Lost or stolen bins
can be replaced at $11.00 each. To order
a new container, please call Best Trash.
281-313-2378
Holidays: If your garbage collection day
falls on a holiday (New Year’s Day, Memorial Day, July 4th/Independence
Day, Labor Day, Thanksgiving Day, and Christmas Day), the collectionwill be made on the next regularly scheduled collection day.
BEST TRASH* 281-313-2378* email: [email protected]* Website: www.best-trash.com
